Returns

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be defective or damaged and not suitable for the intended use.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

At present, Center for Cultural Preservation does not offer refunds on any goods or services available sold through saveculture.org.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it, contact us here and send your item to: 611 North Church St. #204 Hendersonville, NC 28792.

To return your product, you should mail your product to: 611 North Church St. #204 Hendersonville, NC 28792.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping

Click here to view our shipping policy.